Case Study | Travel Bureau

Problem:

Travel Bureau had just finished a six figure refurbishment of their offices, and had nothing to show for it. The deeper problem sat underneath that: people did not fully understand what Travel Bureau actually did. Customers would come in or call for an obvious need, a holiday booking, without realising the full range on offer, things like booking a honeymoon and then having vouchers to spend elsewhere. Without that understanding, the right type of customer was not always finding their way through the door.

Solution:

Rather than a straight office tour, we widened the brief to educate on the business itself. We filmed the new offices and customers being looked after in them, and combined it with destination stock footage supplied by Travel Bureau covering the range of places their customers travel to, so the film did double duty: showing off the investment, and showing off the range.

Outcome:

A two minute compilation film, mixing footage of the office and customers with destination stock footage, plus a thirty second cut used as the homepage hero video on their website. Filmed in January 2026. Jean and the team loved it. It has not led to repeat work directly with Travel Bureau, but we have referred them into other suppliers, with good conversations reported since.

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